IT SUPPORT

IT & PC Support Someone local to ask when the computer stops.

Computers and phones that misbehave, Wi-Fi that will not reach, replacements, data transfer. We are based in Nomura, Seiyo, and we come to you — with no call-out fee inside Nomura.

A laptop being repaired on a workbench
Local, and close enough to come round.

OUR APPROACH

Small problems, answered quickly.

A lot of IT trouble is not complicated — it is just outside what you were meant to spend the afternoon on. Rather than a support contract you never use, we charge for the work and stay reachable. If the honest answer is that a repair is not worth it, we will say so.

ASKTell us what happened

By phone, LINE or email, with as much or as little detail as you have.

VISITWe come to you

On site where it helps, remote where it does not need a visit.

STAYAsk again anytime

No contract needed. Call when something else comes up.

PRICE & MENU

Services and pricing

Prices are shown before tax, with the tax-included figure alongside. No call-out fee within Nomura, Seiyo; elsewhere a travel charge applies and is confirmed in advance.

PC, phone and tablet troubleshooting On site ¥3,000–8,000¥3,300–8,800 incl. tax
Email and internet setup On site from ¥3,000from ¥3,300 incl. tax
Home and office Wi-Fi setup On site from ¥6,000from ¥6,600 incl. tax
Backups and security On site from ¥5,000from ¥5,500 incl. tax
NAS server setup On site, quoted in advance ¥30,000–80,000¥33,000–88,000 incl. tax
Network camera installation Per camera from ¥15,000 for the firstfrom ¥16,500 incl. tax
PC repair Parts charged separately from ¥8,000from ¥8,800 incl. tax plus parts
Buying advice, setup and data transfer On site from ¥8,000from ¥8,800 incl. tax
Printer and peripheral setup On site from ¥3,000from ¥3,300 incl. tax
PC and phone disposal Per device from ¥3,000from ¥3,300 incl. tax
Remote support Per 30 minutes ¥2,000¥2,200 incl. tax, no call-out fee
How-to lesson Per hour ¥3,000¥3,300 incl. tax

HOW IT WORKS

How we work together

  1. 01 Get in touch

    Describe the problem however you can. Photos of the error help.

  2. 02 Rough estimate

    We tell you the likely cost and whether a visit is needed.

  3. 03 Fix it

    On site or remotely, whichever suits the problem.

  4. 04 Ask again anytime

    No contract. Call when the next thing comes up.

FAQ

Frequently asked questions

I cannot explain the problem properly.

That is fine and very common. "It will not turn on" or a photo of the error message is enough to start. Working out what is actually wrong is part of the job.

Do you charge a call-out fee?

Not within Nomura, Seiyo. Elsewhere in Ehime a travel charge applies, and we tell you the amount before we set off.

Is there a monthly contract?

No. You pay for the work when you need it. If a monthly arrangement would genuinely suit you better we will discuss it, but it is not required.

Can you help with a computer you did not sell us?

Yes. Most of what we see was bought elsewhere. We will also give you an honest view on whether repairing or replacing makes more sense.

Start with a conversation.

Tell us what is happening and we will say what it will likely take. The first consultation is free.

Get a free consultation

info@nezashi.com +81-70-1348-0441